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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Cordle

Tonya Cordle

July 7, 2026

5  out of  5
rating by Tonya Cordle
"Kieran was a great, knowledgeable rep that helped me transition my auto insurance needs from out of state to Florida. He provided me with everything I needed and competitive rates."
We responded:
"Thanks so much, Tonya! It’s great to hear Kieran was able to guide you through your move to Florida and help you find the right information and rates. We’re happy to have you with us."
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Andrew Beh

July 7, 2026

5  out of  5
rating by Andrew Beh
"Quick response time and easy to work with."
We responded:
"Thank you, Andrew, for your feedback! We're glad to hear that our quick response time and ease of working with us met your expectations. If you have any more questions or need assistance, feel free to reach out anytime."
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Brayton Vayhinger

July 6, 2026

5  out of  5
rating by Brayton Vayhinger
"Gareth took great care of me and helped save me a ton of money. 5 Stars!"
We responded:
"We love hearing this, Brayton! Knowing Gareth was able to help you save money is exactly the kind of experience we hope to provide. Thanks for your support and for trusting our team!"
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Coby Lawson

June 30, 2026

5  out of  5
rating by Coby Lawson
"Your agent was very helpful n friendly to me."
We responded:
"Thanks so much, Coby! We’re really glad to hear our team was helpful and friendly during your visit. We’re always here if you need anything."
Profile photo of Blake Bortles

Blake Bortles

June 30, 2026

5  out of  5
rating by Blake Bortles
"Gareth was very kind and knowledgeable. His customer service has been excellent. He walked me through all of my policy options
And helped me pick what was right for me."
We responded:
"Thank you, Blake, for sharing your experience with Gareth. It's great to hear that he provided excellent customer service and helped you navigate your policy options. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Patricia Strain

June 25, 2026

5  out of  5
rating by Patricia Strain
"Spoke with Rodney to discuss recent car purchase and add new coverage. Rodney was pleasant, helpful, and efficient. Thank you so much! 😊"
We responded:
"Thank you, Patricia, for sharing your experience with Rodney. We're glad to hear he was pleasant, helpful, and efficient in assisting with your new car coverage. Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for your kind words and for allowing us to serve you!"
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Kyle Royer

June 23, 2026

5  out of  5
rating by Kyle Royer
"Kieran was extremely helpful with getting my new policies in Florida!"
We responded:
"Kyle, thank you for taking the time to share this! We’re glad Kieran was able to support you with your Florida coverage and get everything in place. Thanks for choosing our team!
"
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wael assaf

June 18, 2026

5  out of  5
rating by wael assaf
"Gareth is very professional and a very nice guy. He explains everything very well and makes me feel safe about driving with the coverages he recommended"
We responded:
"We're glad to hear that Gareth's professionalism and thorough explanations have made you feel secure with your coverage choices. Your trust in our team means a lot to us. Thank you, Wael, for your feedback. "
Profile photo of Rebecca Dew

Rebecca Dew

June 16, 2026

5  out of  5
rating by Rebecca Dew
"Great experience! Answered all my questions and found what was best for me, very knowledgeable and patient when I didnt understand the policy"
We responded:
"Thank you, Rebecca, for sharing your experience! We're glad to hear that all your questions were answered and that you found the right policy. Your feedback on our knowledge and patience is greatly appreciated."
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Britiany Ingram

June 10, 2026

5  out of  5
rating by Britiany Ingram
"Rodney is a rockstar!!!"
We responded:
"Thank you, Britiany, for your awesome feedback! We're glad to hear that Rodney made such a positive impact. If you need anything else, feel free to reach out!"
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Jackie Alderman

June 10, 2026

5  out of  5
rating by Jackie Alderman
"Rodney was absolutely amazing. He printed the necessary documents that was needed for my claim and he helped me fill them out. Rodney's assistance was greatly appreciated."
We responded:
"Thank you, Jackie, for sharing your experience with JB! We're glad to hear you had a great time. "
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Brittany Heaton

June 8, 2026

5  out of  5
rating by Brittany Heaton
"Rodney was great! Thank you so much"
We responded:
"Thank you, Brittany, for your feedback! We're glad to hear that Rodney provided you with great service. If you need any further assistance, feel free to reach out."
Profile photo of Karla McEwen

Karla McEwen

June 2, 2026

5  out of  5
rating by Karla McEwen
"The ease of communication was 20/10"
We responded:
"Thank you, Karla, for your feedback! We're glad to hear that communication with our team exceeded your expectations. If you need anything else, feel free to reach out."
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Kennen Baldwin

June 1, 2026

5  out of  5
rating by Kennen Baldwin
"You were very helpful today thank you!"
We responded:
"Thank you, Kennen, for your kind words! We're glad our team could assist you today. If you have any more questions or need further help, please don't hesitate to reach out."
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Matthew Alfaro

May 27, 2026

5  out of  5
rating by Matthew Alfaro
"Rodney was great, very professional and well spoken. He made the changes to my policy fast and hassle free. Highly recommended"
We responded:
"Thank you, Matthew, for your feedback. We're glad to hear Rodney was able to assist you efficiently and professionally. Your recommendation means a lot to us!"
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fred baltazar

May 21, 2026

5  out of  5
rating by fred baltazar
"Very attentive, above and beyond"
We responded:
"Thank you, Fred, for your feedback! We're glad to hear that our attentiveness and efforts to go above and beyond made a positive impact. If you need anything else, feel free to reach out."
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theodosia gibbons

May 14, 2026

5  out of  5
rating by theodosia gibbons
"From one Seminole to another great job!"
We responded:
"Thank you, Theodosia! It's always great to connect with a fellow Seminole. We appreciate your support and are here whenever you need us."
Profile photo of Kim Hayden

Kim Hayden

May 14, 2026

5  out of  5
rating by Kim Hayden
"Very pleasant talking to Rodney"
We responded:
"Thank you, Kim, for your feedback. We're glad to hear that Rodney made your experience a pleasant one. If you have any more questions or need assistance, feel free to reach out."
Profile photo of Rachael Ballard

Rachael Ballard

May 14, 2026

5  out of  5
rating by Rachael Ballard
"I cannot recommend this team highly enough. Everyone is so incredibly kind, professional, understanding, and easy to communicate with at all times. They truly work with you and make the entire experience feel smooth and stress-free.
A special thank you to Kathy Scott for her leadership and compassion, working with her it’s clear she genuinely cares about people and runs an amazing team. I’m very grateful for the help and support I receive"
We responded:
"Thank you, Rachael, for your feedback! We're glad to hear that you had a positive experience with our team. If you ever have any questions or need assistance, feel free to reach out. "
Profile photo of Liu Jianping

Liu Jianping

May 11, 2026

5  out of  5
rating by Liu Jianping
"very nice"
We responded:
"Thank you, Liu Jianping, for your kind words and the 5-star rating. We're glad to hear you had a positive experience with our insurance agency. If you need any assistance in the future, feel free to reach out."
Profile photo of gerardo barragan

gerardo barragan

May 11, 2026

5  out of  5
rating by gerardo barragan
"Thanks to Kieran i was educated to get what I need for my auto insurance very professional"
We responded:
"Thank you, Gerardo, for sharing your experience with us. We're glad Kieran was able to assist you with your auto insurance needs in a professional manner. Your feedback is greatly appreciated."
Profile photo of Sherry Atkinson

Sherry Atkinson

April 17, 2026

5  out of  5
rating by Sherry Atkinson
"Super friendly man that just helped me, asked about my day and my week always a pleasure to hear how somebody else cares great people at State farm. 💜"
We responded:
"Thank you, Sherry, for sharing your experience with us! We're glad to hear that our team made your day a little brighter. We appreciate your support and look forward to serving you again. "
Profile photo of Deborah Dickinson

Deborah Dickinson

April 14, 2026

5  out of  5
rating by Deborah Dickinson
"I’ve worked with several insurance agencies over the years, but Rodney Heaton with State Farm Jacksonville is hands-down the most professional and most responsive Representative I have ever encountered. Working with his team, he informed me of the lowest premium for my auto insurance, saving me more money than any other insurance company in Florida. His customer service was prompt & courteous. Rodney Heaton is deserving of a promotion & a raise. Thank you Rodney!"
We responded:
"Thank you, Deborah, for sharing your experience with Rodney and our team. It's great to hear that Rodney's professionalism and responsiveness made such a positive impact, and that he was able to help you save on your auto insurance. We appreciate your feedback and support!"
Profile photo of Kelly Forrest

Kelly Forrest

April 7, 2026

5  out of  5
rating by Kelly Forrest
"Gareth was most helpful and knew his subject matter very well and expressed it in a manner that was understandable to most Anyone that is unfamiliar with Insurance. He actually said he would call back and did so which is rare these days, pleasantly pleased as always with State Farm,"
We responded:
"Thank you, Kelly, for sharing your experience with Gareth. It's great to hear that he was able to communicate insurance details clearly and followed through on his promise to call back. We appreciate your continued trust in State Farm."
Profile photo of Ben Miller

Ben Miller

April 2, 2026

5  out of  5
rating by Ben Miller
"I had a great experience working with Kieran at State Farm. He was very professional, took the time to clearly explain all of the coverages, and made sure I fully understood my options. He really went above and beyond to answer all of my questions and never made me feel rushed. I truly appreciated his patience and attention to detail. Highly recommend working with him if you’re looking for someone knowledgeable and easy to work with!"
We responded:
"Thank you, Ben, for sharing your experience with Kieran at our agency. It's great to hear that he was able to provide you with clear explanations and attentive service. We appreciate your recommendation and look forward to assisting you in the future."